Shipping policy

Shipping Policy

We export weekly every Sunday to ensure a consistent and reliable delivery process for all orders.

• Departure: Shipments leave Thailand every Sunday.

• Arrival in Miami: Orders arrive in Miami by Tuesday.

• Customs Clearance: Managed efficiently by our broker using their license – no import permit is required from the customer.

• Forwarding: After clearance, plants are forwarded using UPS Express from Miami to all states in the USA.

• Delivery: Customers typically receive their orders on Wednesday or Thursday, and no later than Friday.

From Thailand to your doorstep, the total delivery time is approximately 4-5 days.

• Flat Rate: $280 per box

• This fee covers all costs (export fees, customs clearance, forwarding, and delivery).

• No hidden charges – we ensure complete transparency.

We take full responsibility to ensure your plants are safely delivered to your doorstep in excellent condition.

Plants are securely packed and shipped bare-root or with minimal soil to comply with international shipping regulations.

Our shipping covers all states within the USA via UPS Express from Miami.

8. Contact Us

For any shipping inquiries, please contact us at:

Email: bankraktonmaithailand@gmail.com